What to do when you have an account or SVN problem

Computer systems are problematic. Using a remote account, or svn, is a technology-wise complex process where many things can go wrong. This page will try to help you to figure out what to do. If it can't fix the problem, at least you can give more information to those who can.

So do the following if you seem to have an account problem. The commands are to be entered from a Linux system, or from a Cygwin (local) shell on MS Windows. They may also work from the Command Line in MS Windows, but there is no guarantee. Using MS Windows but you don't have Cygwin installed? Then install it.

• Command ping loki.cs.kent.edu - Find out if the machine loki is reachable on the network. If it isn't, then either your network connection, the University's, or the one on loki has a problem.
• Command ssh username@loki.cs.kent.edu - See if you can login to loki. If you can't, try to ping. If you can ping but not logon, check your username and password. If it still doesn't work, go to systems in room 152(?) and have them reset your password. You may need a student id.
• URL http://classes.cs.kent.edu/svn/cs23021/002/username/cs23021 Try the URL for your repository in a browser. If you don't get a login screen, then try to ping. If you get a login screen and your username and password doesn't work, try to ssh. If you can ssh, but your password and username don't work in the browser login screen, then contact me to check the authorization for svn (me, not systems).
• URL http://classes.cs.kent.edu/svn/cs23021/002/volkert Try the URL for my examples in a browser. If you can get to this, but not to your subversion directory, then contact me to check the authorization for svn (again me, not systems).