Advisory Council on Technology

4/24/98 Minutes

2:30 p.m. to 5:00.p.m.

309 KSC

Kent Campus

 

Present: Johnnie Baker, Cathy Bakes, Helen Carpenter, Lowell Croskey, Peggy Doheny, Julie Burke for Rosemary DuMont, Alice Iden, Mary Tipton for Alan Evans, John Kerstetter, Terry Kuhn (chair), Anna Schmidt for Pam Mitchell, Pam Ramey, Roberta Sikula, Steve Tapp (Secretary) and Scott Grossen for Denise Zelko

Guests: Greg Seibert and Jan Winchell

Absent: James Boyd, Dave Cannon, Ray Craig, Rosemary DuMont, Alan Evans, Paul Farrell, Barbara Hanniford, Bruce Petryshak, Pam Ramey, and Darrell Turnidge

 

I. Welcome and Call to Order.

Dr. Terry Kuhn (Chair) started the meeting at 2:44 p.m. and had everyone introduce themselves and their affiliation.

II. Discussion and Approval of 3/13/98 Minutes

Terry Kuhn asked for discussion, comments and/or approval of the minutes from the 3-13-98 meeting. Johnnie Baker stated that his first name was misspelled in the third paragraph on page one and in the fourth paragraph on page five. Alice Iden stated that she was present at the last meeting. Terry Kuhn stated that the date at the top of page one should read 3/13/98.

A motion was made and voted on with all in favor to accept the minutes with the changes noted.

III. Old Business

A. By-laws Revision

Terry Kuhn gave a summarization of the main changes to the by-laws stating that, other than editorial changes, the main changes are to change Rosemary DuMont's title to Director of New Media Services, adding Lyle Barton's title as Director of Learning Technology Services and adding Greg Seibert's title as Manager of Network Services, all ex-officio members. Terry also stated that two new positions would be added to keep the administrative and faculty members balanced.

Cathy Bakes questioned the name of the committee in proposed charge (7) the UCT establish a standing committee on network computing. It was discussed and decided that the standing committee title should be Networking Technologies Committee.

Terry Kuhn asked for any other changes or for a motion to accept the by-laws as amended stating that the proposed charges following the by-laws would be a separate action.

Peggy Doheny made a motion to accept the by-laws as amended up to the proposed charges. The vote was unanimous to accept the by-laws.

Terry Kuhn asked that the proposed charges be looked at for the standing committees stating that we already have the rewording for charge 4.

Roberta Sikula suggested replacing the words "suggested membership" at the end of each charge with the following sentence taken from the by-laws item 7 number 1. "A slate of membership of each committee shall be prepared by each committee chair and presented to the council chair in the spring for approval for the fall semester."

Terry Kuhn stated that from previous meetings it was felt that approved charges were needed and that was the intent of putting these charges together. Terry asked for a motion to formally endorse these charges as an informational item with the two above changes. A motion was made and voted with all in agreement to accept these charges.

 

    1. Nominations for Membership Rotation

Terry Kuhn stated that since there was not a full slate of names that he could only give the current status. Letters were sent to Tom Jones, Nancy Scott, Charles Greene, Ilee Rhimes, George Stevens, Marlene Dorsey, Scott Sullivan, Richard Feinberg and Ross Charder. Responses were received from Scott Sullivan, George Stephens and Charles Greene. Three names are needed from senate and Terry stated he highly recommended reappointing Paul Farrell and getting two additional names which are now needed as a result of the by-law change. Pam Ramey agreed to talk with Raj for a technology name. A replacement or reappointment name is needed for Barbara Hanniford and it is not known if Denise Zelko would represent Business and Finance. Scott Grossen will inform Ilee Rhimes that a nomination for a replacement is needed. The undergraduate and graduate student senates which is Tom Jones and Nancy Scott would be the respective chairs of those groups so as the elections take place the new names are incorporated.

  1. Standing Committee Reports

    1. Academic Computing

Steve Tapp stated that the 35 seat Bowman lab/classroom is finished and is now being used specifically for classes as a classroom by several faculty members and the students in those classes are using it as a lab. Currently, it is not being used as an open lab; however, discussions are in progress on staffing with student employees for use also as an open lab. Career Services now has a 21-seat lab. The Music and Speech 35-seat classroom and 65 seat open lab furniture has been installed, networking is next and the computers are being ordered. $200,000 is being spent in the classroom area and Academic Computing will contribute $150,000 for the public lab area. This lab should be complete and operational within the next four weeks. The lab area will be open for summer and for classes in the fall.

Scheduling issues on classroom assignment were discussed. Lowell Croskey stated that we need to know exactly who assigns and when because our subsidy can be based on the classification of that space. There are definitions as to what are labs, classrooms and offices. Categorization depends on the primary use of space. The function should not be changed but we need to be in the correct category so we can get as much credit as possible. If we don't get credit for classes being taught in a given space it hurts us. The Regents are currently redeveloping a model for subsidy. Steve Tapp agreed to contact Will Bulger and Gary Casper so they can explain what the new model is intended to address.

Steve Tapp stated that 135 of the first 215 faculty refresh computers have been distributed. This model has worked quickly and very well because we are working with departments that have support staff in place. The boxes are delivered and the support people help distribute them to the faculty. We have also built an image of an installation of software on a CD. This allows us to take an image of a hard drive, write it to a CD and copy it bit by bit to other machines. The faculty refresh machine can be completely loaded in about 8 1/2 minutes.

Steve stated he received a recommendation to work with all the departments so they would all have a local support person in place in their area. There are still some areas that don't have a lot of support and when going into those departments it will be much slower because each faculty member will have to be worked with individually.

Steve stated that after attending a Sigoccs Symposium, one of the major challenges we are all facing is how to support technology on desktops across campus. It seems that the only model working on a large scale is to have local support people in the departments or time sharing between departments. The central computer support people would work with department support people. This is working well with the faculty refresh.

The issue of support staff was discussed. Terry Kuhn stated if a faculty member does this, their career goals are taken away from them and the time is taken out of the classroom and lab and is redirected into technology and burnout occurs at both ends. Mary Tipton stated that they hired a non-faculty person and that person hires students to help him. This has worked for them because the college has chosen to put the money into hiring a staff person rather than using a faculty member. Using students works until the student leaves and the information goes with them. It was decided that the council could do nothing to help this. Greg Seibert stated that this was going to fall on himself and Steve Tapp but their resources are severely strained and there are needs that are not going to be met. Discussion is needed to see where we want to go with it. Terry Kuhn stated there are changing needs and we need to look at our staffing to make sure these needs are supported. Steve would like to make a list of who the support people are and work with them more directly so we can support the support people.

Steve Tapp stated the trend in research computing on campuses is moving away from VM-CMS operating system. The trend is very strongly migrating to desktop computing running SAS and SPSS on desktops and the UNIX backend. A migration study will take place and will be looked at. We now know what our course needs to be. We need to decide which particular UNIX platform should be brought in, when do we do it, and how long of migration period do we have? This will be at least a minimum year-long process. This major project will be worked on over the summer and by fall we should be working with faculty and moving them to different platforms.

Discussion was had regarding how we can commit without resources. Steve stated that Ilee Rhimes has made a commitment to hire a half-time staff analyst and possibly more people. Jan Winchell stated that we need to encourage people to help themselves through this.

B. Administrative Computing Committee

Bruce Petryshak was not present to give a report.

C. Learning Committee

Lyle Barton was not present to give a report.

    1. Network Computing

Greg Seibert stated that there are many large projects going. The second phase of the fiber project is drawing to a close. The fiber has been installed and is undergoing testing and acceptance. This is additional fiber in certain areas to the residence halls across Lincoln and to the Lincoln building in areas that the first phase did not cover.

The Music and Speech wiring project should be done by the end of May and going on-line over the summer. We anticipate on supplying a lot of support to make use of the backbone.

The first set of bids for the first ten (10) buildings after Music and Speech went out a week ago. Construction for them will start in late May or early June and will be done by the end of the semester. The ten buildings for intrabuilding wiring will be Art, Oscar Richie, Nixon, Terrace, the Personnel area in Terrace, Child Development Center, Stockdale, Smith, McGilvrey, Henderson and White Hall. Once the contractor is chosen we will be working with representatives to layout the construction schedule so it will be the least disruptive as possible.

The all Campus Card is going well. Over 5,000 photos have been taken and will continue to be marketed aggressively to get all the graduate and undergraduate students in and let them know that they really need one of these cards for fall semester. It will be opened up to faculty and staff in a few weeks. We are also working on installing the various pieces of networking to support the devices that the card will enable on campus.

The proposal with NSF was reviewed and put in the must fund category. This will provide for an enhanced Internet and two connections that we hope to install this fall and have running in January. With this program we get the access fees, over $130,000 waived and 28 times the current access.

We have an arrangement with Warner Cable but they found several problems and are not ready. We have given them an ultimatum and if they don't have it ready within a couple of weeks we are going to back out of that deal. This situation will be rectified by summer.

We are in the middle of planning on the telephone switch project. We are still working to have something for installation over winter break with the fallback date being Spring break.

We made the Yahoo Top 100 again moving up from 82 to 72 and we are very happy about that.

Classrooms of the future will have the capability for roaming. As more students and faculty get laptops and as we get ports into the classrooms you will be able to take your laptop with you and it will work. This is called a flat network. You keep your identity and can connect anywhere. You just plug in to any jack that is not a security jack, which is protected by password or where you can't get in at all, and get into your work file. This is the cutting edge and there are a lot of bugs in the hardware, but we want to get this feature up and running while we have this migration period rather than implementing it later.

As far as network access, the Rec Center will be a very technology savvy building with all campus card access, web cameras will be placed in strategically interesting places such as the pool or climbing wall so you can look and see how busy it is. No cameras have been put up yet but are being tested.

Negotiations are in process for a new video switch called MCU; we do get an OBR grant of almost a million dollars to put in a v-tel site that we have been very successful in using. Sometime during fall semester we will have one at each regional campus that doesn't have them, there will be four more in Moulton Hall and an additional one at the library. We have outgrown the switch we have and are putting a new one in. We will have links to the department of administrative services, their switch over to Bowling Green and we are already doing classes at Lorain Community College.

KSU has been awarded 2 separate conferences, the Campus Card Users Group, which we will host this fall and the Residence Services Conference for 1999. These are two prestigious conferences and we will get some national attention from them.

We are working with Steve's group on proxy servers, which will be up and running in June. This will alleviate the problem of being able to access controlled library resources from off of our network.

There is another technology that we are working on with Steve's group called L-Dap Lightweight Directory Access Protocol. This is a central depository of all kinds of demographic, network access and security information with all kinds of stuff you put in one place and then everyone can get to it. This will alleviate the one-person log on.

    1. New Media Services

Julie Burke stated that New Media Services is a geologically distributed department and has been elected to become a member of the New Media Consortium, a national private consortium. It is a prestigious organization for us to belong to and allows us to be a beta test site and makes us eligible for computer hardware and software discounts for customers. We are moving into the area of video, especially video support and are currently working on a project to train students to work with video to have a lot of engineering and technical support. The calendar of summer seminars will be released next week. We are preparing the resource center, our second instructional lab with equipment and hope to complete this by early June. The second lab will be the high-end training lab. Each workstation will have its own equipment, Premier, Photo Shop, scanner, printer and camera. One half will be Mac and one half will be PC. This will be an intensive multi-media lab. There has not yet been an appointment for the position of Director of Faculty Development.

John Kerstetter stated that they are still working on the merger with Teleproductions, which will be finalized for the new academic year and are struggling with supporting the classroom teaching. The Classroom Enhancement Committee is working on a master plan so the classroom moves from being orphans in many cases to a major component of our facilities planning. We are working with a lot of departments that are buying their own equipment and trying to standardize as new things come out. The overall look is what we need and that might come from this committee, Keith Ewing's committee is working with the architect's office. This is a complex situation and it is uncertain how to fund it and how to set priorities. The copy center in White Hall is still operational but is being transferred to Audio Visual Services from the Marketing Development Department. We will have a copy center in White Hall that will offer additional services such as binding and do more sophisticated copying. Offices that have big runs they don't want to run on the office machines can go to the copy center in the library. Pick up and delivery service will also be available.

Terry Kuhn officially declared the rest of the agenda done and stated that the handouts he passed out on most of the remaining items on the agenda would keep for discussion including a couple that came in after the agenda came out.

Terry referred to 5. D. Recommended packages and asked if word processing is Microsoft Word, e-mail is Eudora, spreadsheet is Excel, presentation is PowerPoint and data base management is Access. The question was asked if we want to say anything about this or will it just take care of itself. Greg Seibert stated that the way technology is moving defacto standards are being set. We will have an ingrained constituency for WordPerfect, Pegasus Mail and we will continue to support them and will do nothing to block those or prevent people from using them, but the overwhelming majority of people are going to Eudora, Word and the whole Microsoft suite. Terry asked if anyone would profit from this or just let it pass. After discussion it was decided that the refresh program will take care of it. From the educational side, technology education is very market driven and continually monitored. What is happening out there varies from campus to campus so variety is needed. Steve Tapp stated we provide the students the tools to use and he is pushing the students to use Microsoft Office as they come through the lab. WordPerfect is still available but they would have to dig for it. Faculty and staff are a different issue. We use the tools we have to get our work done. Compatibility is a big reason for faculty and staff to consider using a common package. Packages are available which will convert many packages back and forth and will even read a Mac disk on a PC. If this is an issue that keeps coming up maybe then we should look at the university to site license one of those packages.

It was suggested that the University get an appointment scheduling system for the whole University since hours and days are spent trying to get meetings together. Steve Tapp stated that Christine Shih was looking at the Netscape Calendar. Greg Seibert stated that this might be something that the UCT might want to endorse. Terry Kuhn stated it would be a real service to people if we could offer insight and recommend an accommodating package.

VII. Adjournment

The meeting was adjourned at 5:00 p.m.

c: President Cartwright

Myron Henry

Ilee Rhimes